Privacy policy.

Effective Date: 23.10.2025

Last Updated: 23.10.2025

1. Introduction

Cricket Injury Clinic is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

2. Who We Are

Cricket Injury Clinic

Website: www.cricketinjuryclinic.com

Email: info@cricketinjuryclinic.com

Phone: 0333 210 0164

Data Controller: Director

3. What Data We Collect

We may collect and process the following types of personal data:

·      Identity Data: Name, date of birth, gender.

·      Contact Data: Email address, phone number, postal address.

·      Health Data: Medical history, treatment records (only if you are a patient).

·      Technical Data: IP address, browser type, device information.

·      Usage Data: Pages visited, time spent on site, referral source.

4. How We Use Your Data

We use your data to:

·      Provide healthcare services and manage appointments.

·      Respond to enquiries and provide customer support.

·      Send updates or marketing communications (only with your consent).

·      Improve our website and services.

·      Comply with legal obligations.

5. Legal Basis for Processing

We process your data under the following lawful bases:

·      Consent: When you opt-in to receive communications.

·      Contract: To provide services you have requested.

·      Legal Obligation: For compliance with healthcare regulations.

·      Legitimate Interests: To improve our services and website.

6. Sharing Your Data

We do not sell your data. We may share it with:

·      Healthcare professionals involved in your care.

·      IT service providers (e.g., website hosting).

·      Legal or regulatory authorities when required.

All third parties are required to respect the confidentiality and security of your data.

7. Data Retention

We retain your personal data only as long as necessary:

·      For medical records: As required by law (typically 8 years).

·      For enquiries or marketing: Until you withdraw consent or request deletion.

8. Your Rights

You have the right to:

·      Access your personal data.

·      Request correction or deletion.

·      Withdraw consent at any time.

·      Object to processing.

·      Lodge a complaint with the ICO (Information Commissioner’s Office).

To exercise your rights, contact us at [Insert contact email].

9. Cookies

Our website uses cookies to enhance user experience. You can manage your cookie preferences via your browser settings. For more details, see our [Cookie Policy].

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Cricket Injury Clinic

Email: info@cricketinjuryclinic.com

Phone: 0333 210 0164